Effective Date: 9/1/2025
Company: Barwick Heating & Cooling, LLC (“Barwick,” “we,” “us,” or “our”)
Website: https://barwickheating.com/
Contact: 801800COOL@gmail.com • (801) 800 – 2665 • Eldorado Dr, Springville, UT
By accessing or using our websites, products, and services (the Services), you agree to these Terms of Service (the Terms). If you do not agree, do not use the Services.
1) Eligibility & Accounts
You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of information you provide and for activities under your account.
2) Services
We provide HVAC installation, maintenance, repair, and related scheduling, customer support, and communications. We may modify or discontinue features at any time.
3) Acceptable Use
You agree not to: (a) violate any law; (b) interfere with or disrupt the Services; (c) attempt to access non‑public areas; (d) transmit spam or harmful content; (e) misrepresent your identity or affiliation.
4) Appointments, Estimates & Payments
Quotes are estimates unless expressly stated otherwise. You agree to pay charges, taxes, and fees shown at booking/invoice. Unless stated in writing, deposits are non‑refundable once materials are ordered or work has begun.
5) SMS/MMS Text Messaging Program (A2P 10DLC)
We operate an SMS/MMS program (Barwick Alerts) to assist with inquiry follow‑up, missed‑call text‑back, appointment booking/confirmations/reminders, service updates, and occasional promotions.
Opt‑In & Consent.
You may opt in by (i) submitting a website or booking form and checking the consent box next to our SMS disclosure, (ii) texting an opt‑in keyword to our number, or (iii) giving verbal consent during a call which we document. We do not purchase third‑party lists.
Program Description & Frequency.
Message frequency varies based on your interactions (e.g., appointment steps and support needs).
Costs.
Message & data rates may apply.
Opt‑Out.
Reply STOP to any message to opt out. You’ll receive one final confirmation text. You may re‑opt‑in at any time.
Help.
Reply HELP for help or contact us at 801800COOL@gmail.com or (801) 800 – 2665.
Links & Numbers.
Messages may include links to our site or scheduling pages and our support phone. We do not use public link shorteners for SMS.
Carrier Disclosure.
Carriers are not liable for delayed or undelivered messages.
Privacy.
Personal information is handled per our Privacy Policy.
6) Intellectual Property
All content and trademarks in the Services belong to us or our licensors. You receive a limited, revocable, non‑exclusive, non‑transferable license to use the Services as allowed by these Terms.
7) Third‑Party Services
We may integrate third‑party tools (e.g., scheduling, payment processors, communications). Their terms and privacy policies apply to their tools.
8) Disclaimers
The Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not guarantee uninterrupted or error‑free operation.
9) Limitation of Liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability relating to the Services will not exceed the amounts you paid for the Services giving rise to the claim in the 3 months before the claim.
10) Indemnification
You agree to indemnify and hold us harmless from claims, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms.
11) Termination
We may suspend or terminate access to the Services at any time, with or without notice. You may stop using the Services at any time.
12) Governing Law & Disputes
These Terms are governed by the laws of the State of UT, without regard to conflicts of law. Exclusive venue lies in the state or federal courts located in Utah County, UT. Class Action Waiver: disputes must be brought individually.
13) Changes
We may update these Terms periodically. When we do, we will post the new Terms with an updated Effective Date. Continued use means you accept the changes.
14) Contact
Questions about these Terms or our SMS program?
Email: 801800COOL@gmail.com Phone: (801) 800 – 2665 Address: Eldorado Dr, Springville, UT